Terms of Service
Effective January 1st, 2026.
These Terms of Service (“Terms”) govern your access to and use of the Lions Heating & Air Conditioning website (the “Site”) and any content, functionality, and services offered through the Site, including submitting forms, requesting estimates, scheduling service, and communicating with us (collectively, the “Services”). “Lions Heating & Air Conditioning,” “we,” “our,” and “us” refer to Lions Heating & Air Conditioning.
By using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site or submit information through it.
Table of Contents
1. Acceptance of These Terms
The Site is intended for users located in the United States. By using the Site, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and that you have the legal authority to enter into these Terms.
2. Changes to These Terms
We may update these Terms from time to time. Changes are effective when posted on this page, as indicated by the “Effective” date above. Your continued use of the Site after changes are posted means you accept the updated Terms.
3. Website Use and Prohibited Activities
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to misuse the Site, including by attempting to gain unauthorized access to the Site, interfering with its operation, introducing malicious code, scraping, or using the Site in any way that could disable, overburden, or impair it.
4. Service Requests and Submissions
When you submit information through our Site (for example, to request an estimate, schedule service, or ask a question), you agree that the information you provide will be accurate and complete to the best of your knowledge. You understand that we may use the information you provide to respond to your request, provide Services, and communicate with you as described in these Terms and our Privacy Policy.
5. Communications and Consent
By providing your contact information, you authorize us to contact you about your request and related Services using the contact information you provided. Depending on your selections and consent, communications may include phone calls, emails, and text messages. Any text messaging is subject to the Text Messaging section below and your consent selections.
6. Text Messaging
If you opt in to receive SMS/RCS text messages from Lions Heating & Air Conditioning, we may send you transactional and/or informational messages related to your inquiry, scheduling, service updates, and other communications you have requested. We may also send notifications regarding your inquiry. Standard data and message rates may apply.
Message Frequency: Message frequency varies, and may be up to 2 to 4 messages per month depending on your inquiry and service needs.
Opt-Out: You can cancel text messaging at any time by texting STOP. After you send STOP, we will send a confirmation message and you will no longer receive text messages from us.
Help: Text HELP for help. After you send HELP, we will respond with information on how to contact us at +1(866) 430-3950.
Consent: Consent to receive text messages is not a condition of purchase. Your opt-in is specific to Lions Heating & Air Conditioning and is handled according to our Privacy Policy.
7. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect personal information, including phone numbers. Please review it carefully.
8. Third-Party Links
The Site may contain links to third-party websites for convenience. We do not control those sites and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk and subject to their terms.
9. Disclaimers
The Site and its content are provided on an “as is” and “as available” basis. We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components. Information on the Site may not always be complete, accurate, or current.
10. Limitation of Liability
To the maximum extent permitted by law, Lions Heating & Air Conditioning will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or inability to use the Site.
11. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
12. Contact Us
If you have questions about these Terms, please contact us at info@lionshvac.com or mail us at 10100 Venice Boulevard, Suite 501, Culver City, CA 90232.